TERMS & CONDITIONS:
1. DEFINITIONS
In these Conditions, the following definitions apply:
1.1. Taslleehcom Building Maintenance, is the supplier of services and/or products.
1.2. The customer is the person or firm who purchases services and products from the Supplier.
1.3. Charges: the charges payable by the Customer for the supply of Goods and Services.
2. SUPPLY OF SERVICES
2.1. The Supplier shall supply the Services to the Customer in accordance with the Specification in all material respects.
2.2. The Supplier shall use all reasonable endeavors to meet any performance dates specified but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.
2.3. The Supplier shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.
2.4. The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.
3. CUSTOMER’S OBLIGATIONS
3.1. The Customer shall:
(a) ensure that the terms of the Order and any information it provides in the Specification are complete and accurate;
(b) co-operate with the Supplier in all matters relating to the Services;
(c) provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer’s premises, storage and other facilities as reasonably required by the Supplier;
(d) provide the Supplier with such information and materials as the Supplier may reasonably require in order to supply the Services, and ensure that such information is accurate in all material respects;
(e) keep and maintain all materials, equipment, documents and other property of the Supplier (Supplier Materials) at the Customer’s premises in safe custody at its own risk and not dispose of or use the Supplier Materials other than in accordance with the Supplier’s written instructions or authorization.
3.2. If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
(a) the Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Supplier’s performance of any of its obligations;
(b) the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s failure or delay to perform any of its obligations; and
(c) the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.
4. CHARGES AND PAYMENT
4.1. The Charges for the Services shall be as set out in the quotation document.
4.2. The Supplier reserves the right to increase its rates, provided that such charges cannot be increased more than once in any 12-month period. The rise will not exceed that percentage by which the minimum wage is increased.
4.3. The Supplier shall invoice the Customer monthly in arrears.
4.4. The Customer shall pay each invoice submitted by the Supplier within 30 days of the date of the invoice.
4.5. All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable for the time being (VAT).
4.6. Without limiting any other right or remedy of the Supplier, if the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment (Due Date), the Supplier shall have the right to charge interest on the overdue amount at the rate of 8 per cent per annum above the then current Bank of England’s base lending rate accruing on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether before or after judgment, and compounding quarterly.
4.7. The Customer shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Supplier in order to justify withholding payment of any such amount in whole or in part. The Supplier may, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.
5. PROPERTY RIGHTS
5.1. All Supplier Materials are the exclusive property of the Supplier.
6. Cancellation / Refund Policy
6.1. Cancellation Policy: You have the right to cancel any booking within 24 hours of the booking. Any cancellations after this deadline will not be accepted. For any return request or cancellation please contact us at admin@taslleeh.com
6.2. Refund Policy: Once cancellation is requested; the refund will be processed within 14 working days.